Privacy Policy

At Iconic Loom, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or services.

1. Information We Collect

When you interact with Iconic Loom, we may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address, payment details, and other personal data you provide when creating an account, placing an order, or contacting us.
• Usage Data: Information about your interactions with our website, including IP addresses, browser type, device information, and browsing behavior (e.g., pages viewed, time spent).
• Cookies: We use cookies and similar tracking technologies to enhance your experience and improve the functionality of our website. Cookies help us understand how visitors interact with our site, enabling us to optimize content and offers.

2. How We Use Your Information

We use your personal data to:

• Process Orders: To fulfill orders, handle payments, and manage deliveries.
• Improve User Experience: To customize your browsing experience, improve website performance, and offer personalized recommendations.
• Communicate: To send you order updates, promotional offers, newsletters, or respond to inquiries.
• Analytics and Insights: To understand how users engage with our site and to improve our services.

3. Sharing of Information

Iconic Loom respects your privacy and will never sell, rent, or share your personal information with third parties, except in the following cases:

• Service Providers: We may share information with trusted partners (e.g., payment processors, delivery services) to help us operate the website and provide services.
• Legal Compliance: If required by law or to protect the rights, property, or safety of Iconic Loom, our customers, or others, we may disclose necessary information.

4. Security Measures

We take the security of your personal information seriously. We use industry-standard measures such as encryption, secure servers, and regular security audits to protect your data from unauthorized access, alteration, or loss.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct any inaccuracies in your personal information.
• Deletion: You can request the deletion of your data, except where it is necessary for legal or operational purposes.
• Opt-Out: You may unsubscribe from marketing communications at any time by clicking the “Unsubscribe” link in our emails or adjusting your account settings.

6. Third-Party Links

Iconic Loom may include links to third-party websites or services for your convenience. However, we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

Iconic Loom reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes through our website or email. Please review this page periodically to stay informed about how we are protecting your data.

8. Contact Information

If you have any questions about these Terms and Conditions or any aspect of our services, please contact us at:

• Email: info@iconicloom.com